Refund Policy
At Sunlight Host, we’re dedicated to providing you with excellent hosting services. If you’re not completely satisfied with your purchase, we offer a straightforward refund policy to ensure your satisfaction.
7-Day Money-Back Guarantee:
We stand behind the quality of our hosting solutions. If you’re not satisfied with our services within 7 days of your purchase, you’re eligible for a full refund.
Conditions for Refund:
- Refund requests must be made within 7 days of the initial purchase.
- Refunds are applicable to hosting fees only. Domain registration fees, setup fees, and any additional services are non-refundable.
- Your account must be in good standing, with no outstanding balances or violations of our Terms of Service.
How to Request a Refund:
To request a refund, simply contact our support team via our ticketing system or email [email protected] with your refund request. Please include your account details and the reason for your refund to expedite the process.
Refund Processing:
Upon approval, refunds will be processed within 5-7 business days. Refunds will be issued to the original payment method used for the purchase.
Need Assistance?
If you have any questions or require assistance with our refund policy or the refund process, don’t hesitate to contact our support team. We’re here to assist you every step of the way.
At Sunlight Host, your satisfaction is our priority, and we’re committed to ensuring you have a positive hosting experience.